Wendy’s Customer Feedback

Talktowendys is, as the name implies, a website that allows customers like you to talk back to Wendy’s, one of the largest fast food chains in the United States. Customers who take part in the survey get a coupon they can redeem during their next visit to any participating Wendy’s restaurant. More importantly, taking part in the survey allows you to voice your opinion about their service.

How to Join the Survey Step by Step

Here is how you take part in the survey.

  1. Go to www.talktowendys.com
  2. On the website you will see an option to continue in English, Spanish or French. Choose the language you prefer. If you’re concerned about privacy, click the privacy link below it.
  3. Once you have chosen a language you have two options: leave a comment or complete the survey. If you want to leave a comment, choose that option and type in the appropriate field. Don’t make the comment too long but try to be as detailed as possible. State your point and what you liked or disliked about your experience.
  4. If you want to complete the survey, click the “Take Survey” link.
  5. Type the 8 digit restaurant number. You can find this on your receipt, usually at the top.talktowendys
  6. Enter the date when you made the purchase and the total cost.
  7. The next step will require you to submit an email address, as this is where Wendy’s will send the coupon code after you complete the survey.
  8. Answer the questions. Be honest with your answers whether you’re praising the company or critical of their service. The whole point of the survey is to tell the company how you feel about their service.
  9. After you have answered all the questions the coupon code will be sent to the email you provided. Check your email and copy the code onto the receipt you used for this survey.
  10. The next time you go to any participating Wendy’s restaurant, simply turn the receipt over to redeem it and receive your special gift.

The survey website has a very sparse design and that’s understandable because its sole purpose is to gather survey results. If you have participated in surveys before the process is straightforward, but if not, the questions are all about your experience dining at Wendy’s. The survey questions change from time to time, but essentially they are concerned with restaurant service, food quality, customer service, location, cleanliness etc.

Finally, the survey at talktowendys.com only takes a few minutes so it won’t take up a lot of your time.